Welcome to our Terms & Conditions
— Your privacy is critically important to us.
East London Pub Co is located at:
East London Pub Co
35 Chalk Farm Road
We are the data controller in respect of any personal data we collect about you.
We have appointed a data protection officer who is responsible for monitoring our data protection compliance.
“We”, “us” and “our” refer to East London Taverns Ltd and all associated companies.
Ten Bells – East London Pub Co Ltd
Lock Tavern – Lock Tavern Ltd
The Gun – Gun Tavern (Spitalfields) Ltd
The Saxon – Clapham Tavern Ltd
1. Collection of your Personal Data
We collect and process the following information about you; this is for the purposes explained in section 2.
Information you give us
Name, email address (personal and/or work), postal address, encrypted password(s), telephone number(s), date of birth, gender, interests, preferences, and competition entry details and answers
Information automatically collected from you
When you visit or use any of our Digital Applications, we automatically collect certain information from you (the majority of which is from a server log), including:
Operating system and browser type
Domain name requested
Server log details
Application version, platform and settings
URL of the website you visited before browsing to our websites
Time you spent on each page visited
URLs of the pages you visited on our websites
IP address used to connect your computer or mobile device to the internet
Other information about your use of and actions on our websites
We may record or monitor calls, emails, text messages and other correspondence for training purposes to improve the quality of our offering and to prevent and detect fraud.
Information collected from third parties
Google analytics – collects information about how visitors use our Digital Applications.Doubleclick (Data collection for Google Adwords) – collects information about how visitors use our Digital Applications.Authentication information – see section 8.
2. Use of your personal data
We may use your personal data for any or all of the following purposes:
to provide a high level of customer service (including assisting with any of your enquiries and bookings) and to notify you of any security and data breach alerts, and technical notices (including services messages and updates to our Digital Applications and terms);
to help operate, maintain and improve our offering and our Digital Applications;
to communicate with you about our offers, promotions, upcoming events, reviews and other news or those of our selected partners – this may be via email, telephone, text message and/or push notification – you can change your marketing preferences (including the way in which we contact you) by visiting our preference centre – see section 12*;
to facilitate profiling, segmentation and personalisation – these may be based on location, preferences, interests and past actions (including in-pub purchases, hotel stays and restaurant bookings);
to meet our legal obligations and for establishing, exercising or defending our legal rights;
to compile reports and to help us understand and improve our Digital Applications; and
to enable us to carry out targeted online advertising more likely to be relevant to you.
3. Website Visitors
Like most website operators, East London Pub Co collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. East London Pub Co’s purpose in collecting non-personally identifying information is to better understand how East London Pub Co’s visitors use its website. From time to time, East London Pub Co may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.
East London Pub Co also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on http://www.eastlondonpubco.com blog posts. East London Pub Co only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below.
4. Gathering of Personally-Identifying Information
Certain visitors to East London Pub Co’s websites choose to interact with East London Pub Co in ways that require East London Pub Co to gather personally-identifying information. The amount and type of information that East London Pub Co gathers depends on the nature of the interaction. For example, we ask visitors who sign up for a newsletter at http://www.eastlondonpubco.com to provide a full name and email address.
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
7. Links To External Sites
We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites, products or services.
8. www.eastlondonpubco.com uses Google AdWords for remarketing www.eastlondonpubco.com uses the remarketing services to advertise on third party websites (including Google) to previous visitors to our site.
You can set preferences for how Google advertises to you using the Google Ad Preferences page, and if you want to you can opt out of interest-based advertising entirely by cookie settings or permanently using a browser plugin.
9. Aggregated Statistics
East London Pub Co may collect statistics about the behavior of visitors to its website. East London Pub Co may display this information publicly or provide it to others. However, East London Pub Co does not disclose your personally-identifying information.
To enrich and perfect your online experience, East London Pub Co uses “Cookies”, similar technologies and services provided by others to display personalized content, appropriate advertising and store your preferences on your computer.
Those who engage in transactions with East London Pub Co – by purchasing East London Pub Co’s services or products, are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, East London Pub Co collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with East London Pub Co. East London Pub Co does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.
– June 2022